Shipping & Handling
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the warehouse for dispatch within 24-78 hours after the order is placed. The higher the volume, the more time is spent on inspection.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US, Canada & Middle to Eastern Europe orders are shipped by DHL or E-PACKET (US Postal Service product). After processing and leaving the warehouse, items usually take between 3-5 days DHL or 7-10 days E-PACKET to arrive at their destination but can take longer from time to time.
As part of our mandate to ensure the safest and fastest mode of delivery, we reserve the final decision to us based on our prior experience and expertise in handling custom issues.